Terms & Conditions

1. Agreement to Terms

By enrolling in driving lessons with Steady Driving School, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Driving Lesson Services

2.1 Lesson Requirements

• Students must be at least 18 years old
• Students must possess a valid learner's permit or provisional license
• Students must be physically and mentally fit to operate a vehicle

2.2 Lesson Duration and Scheduling

• Standard practical sessions within a course are 1 hour each unless stated otherwise
• Sessions must be scheduled at least 24 hours in advance
• We may reschedule sessions for weather or safety reasons at no cost to the student

3. Payment Terms

3.1 Payment Methods

We accept cash, mobile money (M-Pesa), and bank transfers. Payment is due before or at the time of service unless other arrangements have been made.

Fees are charged per course (package), not per individual lesson. Payment for the selected course is due in full before the first session unless an approved installment plan is in place.

3.2 Refund Policy

• Refunds apply to course fees. If you cancel a booked session within an active course, the session may be rescheduled per the scheduling rules in Section 2.2 but does not trigger a per-lesson refund
• Course cancellation 24+ hours before your first scheduled session: Full refund of course fees
• Course cancellation 2–24 hours before your first scheduled session: 50 percent refund of course fees
• Course cancellation less than 2 hours before your first scheduled session or failure to attend the first scheduled session (no-show): No refund
• Once training has started (after the first session begins), no refunds are available for any reason

3.3 Installments and Transfers

• If you are on an approved installment plan, missed installment deadlines may pause training until payment is regularized.
• Course transfers (e.g., switching to a different course type) are allowed before the first session, subject to seat availability; fees are reconciled against the new course price.

4. Student Responsibilities

• Arrive on time for scheduled lessons
• Bring valid identification and learner's permit
• Follow all traffic laws and instructor guidance
• Inform us of any medical conditions that may affect driving ability
• Maintain respectful behavior towards instructors and staff

5. School Responsibilities

• Provide qualified, licensed driving instructors
• Maintain properly insured and roadworthy vehicles
• Deliver lessons according to the agreed schedule
• Provide a safe learning environment

6. Liability and Insurance

Steady Driving School maintains comprehensive insurance coverage for all vehicles and instruction. Students are covered under our policy during lessons. However, students may be liable for damages resulting from gross negligence or intentional misconduct.

7. Suspension and Termination

We reserve the right to suspend or terminate services for students who:

• Violate safety rules or traffic laws
• Show aggressive or inappropriate behavior
• Fail to pay for services
• Are under the influence of alcohol or drugs

8. Privacy and Data Protection

Your personal information is protected under our Privacy Policy. We collect and use your data solely for the purpose of providing driving instruction services and as required by law.

9. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

10. Changes to Terms

We may modify these terms at any time. Changes will be posted on our website and will be effective immediately upon posting.

11. Governing Law

These terms are governed by the laws of Kenya. Any disputes will be resolved in the courts of Kenya.

12. Contact Information

For questions about these Terms & Conditions, contact us:

• Email: hello@steady.co.ke
• Phone: +254 726 111 100
• Address: Nairobi, Kenya